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  1. Updated - Can I use a Drobo storage device with Mac OS X 10.6 (Snow Leopard)?
    Yes, Drobo storage devices are supported on OS X 10.6.x. Drobo Dashboard versions prior to 1.6.6: Drobo Dashboard and iSCSI work only if you boot your Mac in 32-bit mode. (You can also use the USB...
  2. How do I safely shut down my Drobo?
    We at Data Robotics can't emphasize strongly enough how important it is to shut down your Drobo safely. If any of your applications are in the midst of accessing or writing data (including Drobo's...
  3. Updated - What do I need to keep in mind when using my Drobo storage device with Time Machine, AirPort Extreme, and/or Time Capsule?
    A few guidelines and requirements for using a Drobo device with several Apple applications (AirPort Extreme, Time Machine, Time Capsule) include: The Drobo device must be formatted using...
  4. What disk drives do you recommend I use with my Drobo storage product?
    While Drobo storage devices work with various manufacturers of disk drives, our customers report that they have the best results with Western Digital* (WD), Maxtor, and Seagate** drives. * Note: Data...
  5. What volume sizes may I use and what happens if my disk space exceeds my volume size?
    Operating Systems' Volume Sizes Only Windows Vista and Mac OS X operating systems support volumes larger than 2TB. Windows XP supports only a partition size of 2TB. File System...
  6. Updated - Which eSATA cards do you recommend for use with my Drobo S?
    There are a number of factors you need to take into consideration when installing (or using an existing) eSATA card with Drobo S. The combination of a specific eSATA card with your computer...
  7. How should I create a partition for Time Machine?
    To create a partition on your Drobo storage device for use with Time Machine, please follow these steps: Warning: Reformatting a Drobo device with Drobo Dashboard erases all data. Be sure you either...
  8. What are the latest firmware and software releases and revisions for Drobo storage devices and Drobo Dashboard?
    To see the most current software and firmware revisions, see: www.drobo.com/support/updates. Though we recommend always using Drobo Dashboard to check for and install updates, you can manually...
  9. What should I do if my Drobo storage device will not mount?
    We are sorry you are encountering difficulties. If your Drobo device is not mounting, please check the following: Make sure your data cable (USB, FireWire, eSATA or iSCSI) is properly and firmly...
  10. How do I check for file system corruption on my Drobo storage device?
    If you notice either of the following conditions, the file system on your Drobo product may be corrupt: Your Drobo device appears with the label "Unlabeled" DroboShare (if you use it) randomly...
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Data Robotics, Inc. has released firmware version 1.1.5 for the DroboPro.
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Data Robotics, Inc. has released firmware version 2.0.1 for the Drobo S.
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Data Robotics, Inc. has released Drobo Dashboard version 1.6.7. This can be downloaded from www.drobo.com/support

Data Robotics, Inc. has released firmware version 1.0.1 for the DroboElite.
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Data Robotics, Inc. has released firmware version 1.3.6 for 1st and 2nd Generation Drobo. Mac OS 10.5 users should upgrade to 10.5.8 once they have applied this update.
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